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正做到工作优质。结合学习情况和思想认识，主要有以下几个方面的心得。
一、增强责任意识是转变职工工作作风的关键
讲责任是转变职工工作作风关键，每个干部职工都能增强责任意识，立足本职岗位，努力做到对工作的极端负责任，尽心尽责地做好每一项工作。在工作中要转变一些不正确的观念，珍惜当前的工作，时时、处处都要有换位思考意识，多站在群众的角度去分析解答他们提出的问题和所遇到的困难，切切实实为他们着想;在与群众交往、沟通时，一定要做到热情礼貌、耐心细致、态度和蔼，满腔热情地帮助他们解决困难和办理相关事宜，切实转变工作中部门的衙门作风，时刻摆正自己的位置，找准定位。平时要多想想我的工作是否高质量地完成了?是否达到了领导的要求和得到了群众的满意?只要有责任意识，没有做不好的工作。
二、发扬奉献精神是转变职工工作作风的基矗
讲奉献是我们烟草职工公而忘私，全心全意为零售客户服务精神的一种体现，是一个人人生观、世界观、价值观的精华，发扬奉献精神，就是要吃苦在前，享受在后，先公后私，始终把国家利益和消费者利益放在首位。有了这种奉献精神，就会全身心地投入工作。工作中也就能想办法、动脑筋，进入最佳的工作状态。人活在世上总需要有点精神，这奉献精神也是在工作和学习中培养和塑造的，同时也是工作中所必需的。只要我们每个人从现在做起，从自己做起，从小事做起，把名誉、地位、利益看得淡一点，不斤斤计较个人得失，始终保持一颗平常心，把奉献精神融入工作之中，成为自觉 本文来自文秘114 ，转载请保留此标记。 行动。有了这种奉献精神，哪怕是最难最烦的工作，照样能出色地完成。也只有把自己的工作做好了，让上级满意，让零售户满意，让消费者满意。
今天我们欢聚一堂，共同庆祝【小博士幼儿园参加全国“第三届徐工启蒙杯”手脑速算大赛】颁奖仪式。在此，我谨代表手脑速算乳山总以及手脑速算老师向各位来宾表示诚挚的谢意！
还记得，上学以后，能歌善舞的老师就是我心目中的天使。
还记得，中学毕业时，志愿栏里毫不犹豫地写下“师范”。
往事一幕一幕。
15岁，我背着行囊走进师范。在那里，严谨的校风，严格的基本功训练，让我明白了教师这两个字眼的深刻含义：“学高为师，身正为范”。
18岁，我带着一脸稚气走进这所学校，满腔热情地融入到与我年龄相仿的学生当中。望着那些在教育战线上呕心沥血几十年的老教师仍孜孜不倦，看着他们青丝变白发仍两袖清风，我突然特别深刻地理解人们为什么总是这样描写教师：“捧着一颗心来，不带半根草去”，“春蚕到死丝方尽，蜡炬成灰泪始干”。
我深深地知道：作为教师，光有奉献是不够的，振兴民族的希望是教育，振兴教育的希望在教师，特别是世纪之交的青年教师，我们要有一种紧迫感、使命感，必须不断学习，与时俱进，开拓创新，学习新知识，掌握新技能，以适应社会对我们提出的越来越高的要求，从1999年至今，我走过了我人生不平凡的五年。
曾先后两次参加县英语汇教获二等奖。并取得了全国高等教育自学考试的大专文凭。2003年5月我被评为“全县模范青年团员”。去年，参加全国成人高考，被三峡大学成教院英语系本科录取。最重要的是去年8月，我以全县第四名的成绩被录用为正式编制教师。
我永远不能忘记的是那一段黑色的日子：2001年10月，第一次参加进编考试的我因一分半之差被拒之门外。我失望，彷徨，一度想，要离开，想去看看外面的精彩世界，但最终我选择留下来了，我离不开我心爱的讲台，我离不开我心爱的学生，这里有我儿时的梦，这里有我一生的追求。
文章开头最难写，同样道理，作演讲开场白最不易把握，要想三言两语抓住听众的心，并非易事。如果在演讲的开始听众对你的话就不感兴趣，注意力一旦被分散了，那后面再精彩的言论也将黯然失色。因此只有匠心独运的开场白，以其新颖、奇趣、敏慧之美，才能给听众留下深刻印象，才能立即控制场上气氛，在瞬间里集中听众注意力，从而为接下来的演讲内容顺利地搭梯架桥。
奇论妙语石破天惊听众对平庸普通的论调都不屑一顾，置若罔闻;倘若发人未见，用别人意想不到的见解引出话题，造成“此言一出，举座皆惊”的艺术效果，会立即震撼听众，使他们急不可耐地听下去，这样就能达到吸引听众的目的。
我记起了毕业欢送会上班主任给我们的致词。他一开口就让我们疑窦丛生——“我原来想祝福大家一帆风顺，但仔细一想，这样说不恰当。”这句话把我们弄得丈二和尚摸不着头脑，大家屏声静气地听下去——“说人生一帆风顺就如同祝某人万寿无疆一样，是一个美丽而又空洞的谎言。人生漫漫，必然会遇到许多艰难困苦，比如……”最后得出结论：“一帆风不顺的人生才是真实的人生，在逆风险浪中拼搏的人生才是最辉煌的人生。祝大家奋力拼搏，在坎坷的征程中，用坚实有力的步伐走向美好的未来!”十多年过去了，班主任的话语犹在耳边，给我留下了永难磨灭的印象。“一帆风顺”是常见的吉祥祝语，而老师偏偏反弹琵琶，从另一角度悟出了人生哲理。第一句话无异于平地惊雷，又宛若异峰突起，怎能不震撼人心?
需要注意的是，运用这种方式应掌握分寸，弄不好会变为哗众取宠，故作耸人之语。应结合听众心理、理解层次出奇制胜。再有，不能为了追求怪异而大发谬论、怪论，也不能生硬牵扯，胡乱升华。否则，极易引起听众的反感和厌倦。须知，无论多么新鲜的认识始终是建立在正确的主旨之上的。
自嘲开路幽默搭桥自嘲就是“自我开炮”，用在开场白里，目的是用诙谐的语言巧妙地自我介绍，这样会使听众倍感亲切，无形中缩短了与听众间的距离。在第四次作代会上，萧军应邀上台，第一句话就是：“我叫萧军，是一个出土文物。”这句话包含了多少复杂感情：有辛酸，有无奈，有自豪，有幸福。而以自嘲之语表达，形式异常简洁，内蕴尤其丰富!在一次演讲时这样开头：“我今天不是来向诸君作报告的，我是来‘胡说’的，因为我姓胡。”话音刚落，听众大笑。这个开场白既巧妙地介绍了自己，又体现了演讲者谦逊的修养，而且活跃了场上气氛，沟通了演讲者与听众的心理，一石三鸟，堪称一绝。
每当我看到五星红旗升起，耳听雄壮的《义勇军进行曲》时，总会感到热血沸腾，有股发自内心的呼喊：祖国，我为你骄傲。
As I think back on the seven-and-a-half years I spent at Washington University, my mind is filled with memories, happy, sad, frustrating, and even humorous.
Tonight I would like to share with you some of the memories that I take with me as I leave Washington University.
I take with me the memory of my office on the fourth floor of Lopata Hall - the room at the end of the hallway that was too hot in summer, too cold in winter, and always too far away from the women's restroom. The window was my office's best feature. Were it not for the physics building across the way, it would have afforded me a clear view of the arch. But instead I got a view of the roof of the physics building. I also had a view of one corner of the roof of Urbauer Hall, which seemed to be a favorite perch for various species of birds who alternately won perching rights for several weeks at a time. And I had a nice view of the physics courtyard, noteworthy as a good place for watching people run their dogs. It's amazing how fascinating these views became the longer I worked on my dissertation. But my favorite view was of a nearby oak tree. From my fourth-floor vantage point I had a rather intimate view of the tree and the various birds and squirrels that inhabit it. Occasionally a bird would land on my window sill, which usually had the effect of startling both of us.
I take with me the memory of two young professors who passed away while I was a graduate student. Anne Johnstone, the only female professor from whom I took a course in the engineering school, and Bob Durr, a political science professor and a member of my dissertation committee, both lost brave battles with cancer. I remember them fondly.
I take with me the memory of failing the first exam in one of the first engineering courses I took as an undergraduate. I remember thinking the course was just too hard for me and that I would never be able to pass it. So I went to talk to the professor, ready to drop the class. And he told me not to give up, he told me I could succeed in his class. For reasons that seemed completely ludicrous at the time, he said he had faith in me. And after that my grades in the class slowly improved, and I ended the semester with an A on the final exam. I remember how motivational it was to know that someone believed in me.
I take with me memories of the midwestern friendliness that so surprised me when I arrived in St. Louis 8 years ago. Since moving to New Jersey, I am sad to say, nobody has asked me where I went to high school.
I take with me the memory of the short-lived computer science graduate student social committee lunches. The idea was that groups of CS grad students were supposed to take turns cooking a monthly lunch. But after one grad student prepared a pot of chicken that poisoned almost the entire CS grad student population and one unlucky faculty member in one fell swoop, there wasn't much enthusiasm for having more lunches.
I take with me the memory of a more successful graduate student effort, the establishment of the Association of Graduate Engineering Students, known as AGES. Started by a handful of engineering graduate students because we needed a way to elect representatives to a campus-wide graduate student government, AGES soon grew into an organization that now sponsors a wide variety of activities and has been instrumental in addressing a number of engineering graduate student concerns.
I take with me the memory of an Engineering and Policy department that once had flourishing programs for full-time undergraduate, masters, and doctoral students.
I take with me memories of the 1992 U.S. Presidential debate. Eager to get involved in all the excitement I volunteered to help wherever needed. I remember spending several days in the makeshift debate HQ giving out-of-town reporters directions to the athletic complex. I remember being thrilled to get assigned the job of collecting film from the photographers in the debate hall during the debate. And I remember the disappointment of drawing the shortest straw among the student volunteers and being the one who had to take the film out of the debate hall and down to the dark room five minutes into the debate - with no chance to re-enter the debate hall after I left.
I take with me memories of university holidays which never seemed to apply to graduate students. I remember spending many a fall break and President's Day holiday with my fellow grad students in all day meetings brought to us by the computer science department.
I take with me memories of exams that seemed designed more to test endurance and perseverance than mastery of the subject matter. I managed to escape taking any classes that featured infamous 24-hour-take-home exams, but remember the suffering of my less fortunate colleagues. And what doctoral student could forget the pain and suffering one must endure to survive the qualifying exams?
I take with me the memory of the seven-minute rule, which always seemed to be an acceptable excuse for being ten minutes late for anything on campus, but which doesn't seem to apply anywhere else I go.
I take with me the memory of Friday afternoon ACM happy hours, known not for kegs of beer, but rather bowls of rainbow sherbet punch. Over the several years that I attended these happy hours they enjoyed varying degrees of popularity, often proportional to the quality and quantity of the accompanying refreshments - but there was always the rainbow sherbert punch.
I take with me memories of purple parking permits, the West Campus shuttle, checking my pendaflex, over-due library books, trying to print from cec, lunches on Delmar, friends who slept in their offices, miniature golf in Lopata Hall, The Greenway Talk, division III basketball, and trying to convince Dean Russel that yet another engineering school rule should be changed.
Finally, I would like to conclude, not with a memory, but with some advice. What would a graduation speech be without a little advice, right? Anyway, this advice comes in the form of a verse delivered to the 1977 graduating class of Lake Forest College by Theodore Seuss Geisel, better known to the world as Dr. Seuss - Here's how it goes:
My uncle ordered popovers
from the restaurant's bill of fare.
And when they were served,
he regarded them
with a penetrating stare . . .
Then he spoke great Words of Wisdom
as he sat there on that chair:
"To eat these things,"
said my uncle,
"you must excercise great care.
You may swallow down what's solid . . .
BUT . . .
you must spit out the air!"
And . . .
as you partake of the world's bill of fare,
that's darned good advice to follow.
2、惶恐心理：学生不知班主任将如何发落自己，情绪紧张、激动、惶恐不安，甚至前言不搭后语。班主任应首先消除这种心态，话语要自然、风趣和热情。一开口不宜把问题说得太重，以免学生不知所措。
3、防御心理：后进生一有风吹草动，往往立即产生“防御心理”，并想好了对付的方法。这部分学生“抗药性”较强，不宜“强攻”。可先以真诚的态度肯定其身上的闪光点，消除学生的顾虑和防御心理，随后切入正题。
4、对立心理：如果师生关系平时就较紧张，或学生对错误尚无认识，容易产生抵触的对立情绪，误以为班主任喜欢“整”他。此时班主任应首先表明一视同仁的处事态度，多从学生的角度客观分析错误对其本人的成长和对集体造成的影响，同时注意倾听学生的反应，批评之中有肯定，不宜全面否定。
不管干什么工作，都要时刻想到“在其位，谋其政”，我会本着“为学生服务，为学校服务”的宗旨，做好学生会的每一项工作。身为一位领导者，就应具备好的德行，事事都应自己做到最好，才可以去领导别人，加强内部团结。当然，作为一名合格的一中学子，关键的就是学习，这也是对我的一大考验，我的学习时间也许会比别人少，但是只要我合理安排，严格要求自己，在学习上我也不会落后于人，从另一方面来说，这也可以提高自己的综合素质，我相信，当我从一中校园走出后，也一定不会被他人所打倒。在一中百年校庆之际，愿我的加入，能够使学生会办得更好。
千年呼唤千年痛
我曾在一本杂志上看到过这样一段言论：一个人向女友承诺会爱她一辈子，他这样说道：“我若有任何对不起你的地方，我们的一切财产全归你，不信我们现在就去公证。”后来，他们真的这样做了！这就是现代人的诚信方式吗？我开始愕然，愁然，茫然，愕然于现代人的精明和怀疑，愁然于真情竟要这样的保证，茫然古中国＂情比金坚＂的情怀不再。我们永远失去了那份纯净的、不需公证的诚信，同时也失去了诚信的真正意义。
到这儿，有人不禁要问，那诚信到底是什么？我自己也在问同样的问题。但据我所知，它曾是千年前的儒学大师发自肺腑的呐喊；它曾在勾心斗角、尔虞我诈中变得一文不值；它曾是无数饱学之士终生恪守的行为规范；它也曾被阴险狡诈之人借以飞黄腾达的外衣；它太简单，简单得连牙牙学语的孩童都能叫出的名字；它又太复杂，复杂得让很多人一生也说不清、道不明。依己之私见，或许是因为曾经太贫苦，所以诚信可能总是一种在梦中浮现的奢侈品！
年华似水，水永远坚持自己的方向，不管遇到什么样的困难和挫折，它会始终朝一个方向发展，向前，向前，再向前，永不停止，并且灵活变通，形式多样，直到水滴石穿。青春一旦树立理想，就不断的朝这个方向努力，失败只是插曲，挫折抵挡不住澎湃的青春热血燃烧，泪水与彩霞交映辉煌、汗水和晨露渗透激昂、笑容则和阳光起舞希望。我的母校有一个身残的师兄，柔弱的身躯，没有双手，为了高考，他练习用脚写字，刚开始时连笔都拿不了，练了很多天也没什么进步，所有的亲戚朋友都建议他放弃，其实他更想放弃，只是前方有梦，他没能放弃!坚持学习，他创造了新的高考历史，用脚答题，单独用一份试卷，取得惊人的成绩。人家都说他是男子汉，有血汗。但他只说他是一滴水，柔弱，却要水滴石穿!
似水年华，水，具有很强的包容性，善于与别的事物合作，与粮食合作，它会成为甘冽的美酒;与茶叶合作，它又会成为醇香的茶水;与草药合作，它会成为治病的良药。青春就是不断的包容和合作。
青春，就是年华，说他是心境，只因年华早逝不曾珍惜;说他是想象，只是游戏青春不想把握;说他是恋情，只是孤注一掷不思进龋青春似水年华，就是时间，就是我们大学校园的阳光一米，普遍却不普通;平均却不平衡;包容却不保修!水手何惧惊涛骇浪，樵夫何怕荆棘深涧!似水年华，让我们畅想青春，似水年华，让我们在海浪尽情潇洒!
大家好，我是来自韩国的李东彦。今天我演讲的题目是中国美味—麻辣烫。
2、惶恐心理：学生不知班主任将如何发落自己，情绪紧张、激动、惶恐不安，甚至前言不搭后语。班主任应首先消除这种心态，话语要自然、风趣和热情。一开口不宜把问题说得太重，以免学生不知所措。
3、防御心理：后进生一有风吹草动，往往立即产生“防御心理”，并想好了对付的方法。这部分学生“抗药性”较强，不宜“强攻”。可先以真诚的态度肯定其身上的闪光点，消除学生的顾虑和防御心理，随后切入正题。
4、对立心理：如果师生关系平时就较紧张，或学生对错误尚无认识，容易产生抵触的对立情绪，误以为班主任喜欢“整”他。此时班主任应首先表明一视同仁的处事态度，多从学生的角度客观分析错误对其本人的成长和对集体造成的影响，同时注意倾听学生的反应，批评之中有肯定，不宜全面否定。
